Each product page includes its benefits, finish, usage instructions, ingredients, and other relevant details to help you choose. For products available in multiple shades, use the shade descriptions, swatches, and model images as your guide.

We carefully represent our products and shades as accurately as possible. However, screen settings, lighting conditions, skin tone, lip tone, and application may affect how colors appear in person.

Instructions are available on the individual product page and product packaging. Always follow the directions provided for the specific product you receive.

The complete ingredient list is available on each product page and on the product packaging. Because formulas may be updated, the packaging you receive should be considered the most current source of ingredient information.

Verified formula details and certifications will be clearly stated on each product page. These characteristics may vary between products, and Meris Way will not publish a product claim until it has been confirmed for that specific formula.

Review the complete ingredient list before using any product. If you have a known allergy, sensitivity, or specific health concern, we recommend sharing the ingredient list with your healthcare provider before use. Discontinue use if irritation occurs.

Ingredients and personal circumstances vary. We recommend reviewing the complete ingredient list of the specific product with your healthcare provider before use.

Follow any storage instructions shown on the product packaging. Unless otherwise stated, keep products securely closed and store them away from excessive heat, moisture, and direct sunlight.

Purchase through our official website or an authorized Meris Way retailer. We cannot verify the authenticity, quality, condition, or storage of products purchased through unauthorized sellers or third-party marketplaces.

Orders are typically processed within 3–7 business days, excluding weekends and U.S. holidays. Processing may take slightly longer during launches, promotional events, and high-volume periods.

Available shipping methods and estimated delivery dates will be shown at checkout. Delivery estimates begin after your order has been processed and transferred to the carrier.

We offer free standard shipping on eligible U.S. orders of $50 or more, calculated after discounts and before taxes. For orders under $50, available shipping methods and rates will be displayed at checkout.

The destinations currently supported by Meris Way will appear at checkout. If your destination is unavailable, we do not currently ship there.

Once your order ships, you’ll receive a shipping confirmation email containing your tracking information. Tracking may take several hours to update after the shipping label is created.

Check around the delivery location and with members of your household or nearby neighbors. Please allow up to 48 hours. If it still cannot be located, contact the carrier and then reach out to us with your order number and tracking information.

Sign in to your Meris Way account to view your order history and status. You can also use the link included in your order confirmation email.

Contact us as quickly as possible. Our fulfillment process begins shortly after an order is placed, so we cannot guarantee changes or cancellations once processing has started.

Contact us immediately if you notice an address error. Once an order has been processed or shipped, we may be unable to change its destination.

All available payment methods will be displayed securely at checkout. Options may vary depending on your location and device.

Unless otherwise stated, only one promotional code may be applied to each order. Discount codes generally cannot be added or changed after an order has been placed.

Eligible items purchased directly through the official Meris Way website may be returned within 30 days of delivery. Items may be new or gently tried and should include their original packaging whenever possible.

We offer one complimentary shade exchange per eligible item within 30 days of delivery, subject to availability. Replacement items are considered final sale.

Visit returns.themerisway.com or contact care@themerisway.com.

An $8 return-label fee will be deducted from refunds for standard preference returns. The fee does not apply when you receive a damaged, defective, or incorrect item.

Once your return arrives, please allow 5–12 business days for inspection and processing. Approved refunds will be issued to the original payment method.

Contact care@themerisway.com within 7 days of delivery with your order number, a description of the issue, and clear photos of the item and shipping package.

Email care@themerisway.com. When contacting us about an existing purchase, please include your order number. Our team typically responds within two business days, Monday through Friday, excluding holidays.